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Travel FAQ
  1. When do I have to check in for my Leisure Vacation Package?
  2. What documents do I need to travel?
  3. Where do I go to check in for my Leisure Travel Package?
  4. How can I find out if my flight is operating on time?



  1. When do I have to check in for my Leisure Vacation Package?
    If you are traveling on North American Airlines as part of a Leisure Vacation Package purchased from one of our travel industry partners, you normally receive airport and check-in information from that specific company well before your travel date. Questions concerning check-in times for your return flight should be addressed by the individual travel company utilizing North American Airlines for the "air" portion of the travel package.

  2. What documents do I need to travel?
    For US citizens, a Valid US Passport is required for International travel. Persons born outside of the US should contact their local consulate or embassy before they travel for exact citizenship requirements

  3. Where do I go to check in for my Leisure Travel Package?
    If traveling on North American Airlines as part of a Leisure Travel Package purchased by one of our company’s travel industry partners, you will receive a package prior to the date of travel providing directions for where and how to check in for your flight.

  4. How can I find out if my flight is operating on time?
    If traveling on North American Airlines as part of a Leisure Travel Package purchased by one of our company's travel industry partners, you will need check with this partner. If you have a correct flight number you may find current departure and arrival times for flights in the US at www.flightaware.com



SECURITY
As a Certified Air Carrier, North American Airlines is governed by the Federal Aviation Administration (FAA) which ensures the highest levels of safety in the industry. The company complies with these FAA Regulations in all of its worldwide operations.

North American Airlines Security is regulated by the Transportation Security Administration (TSA) to provide the highest levels of security in the world. Although the regulations are very stringent, North American works with the TSA to facilitate passenger screening and affect on-time departures.

Click here to see the latest guidelines for carry-on items.

Passengers our encouraged to view the most recent policies and procedures proliferated by the TSA at their web site.