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North American Airlines Q/A
  1. Why did NAA discontinue its scheduled service operations beyond May 19, 2008?
  2. When did NAA discontinue its scheduled service flights between New York and Georgetown, Guyana
  3. When did NAA discontinue its scheduled service flights between Baltimore / New York and Accra, Ghana
  4. When did NAA discontinue its scheduled service flights between Baltimore / New York and Lagos, Nigeria
  5. Does NAA have sufficient funds for refunding reservations beyond May 19, 2008?
  6. I booked my refundable or non-refundable flights for travel beyond May 19, 2008 on flynaa.com and paid by credit card. How do I get refunded?
  7. I booked my refundable or non-refundable flights for travel beyond May 19, 2008 through a travel agency. How do I get refunded?
  8. I traveled to my destination, but my return flight on NAA will be beyond May 19, 2008. What are my options?
  9. Who should I contact with inquiries?



  1. Why did NAA discontinue its scheduled service operations beyond May 19, 2008?
    What maked NAA's scheduled service operations untenable is the rising cost of fuel, with the cost of jet fuel doubled 2005. This was a difficult decision, especially in light of the continuing support we have received from the governments and the traveling public in these markets. NAA's modern Boeing 757/767 fleet is in high demand and NAA will redeploy these aircraft profitably in the charter market.

  2. When did NAA discontinue its scheduled service flights between New York and Georgetown, Guyana
    The last JFK GEO flight NA091 departed JFK on May 19, 2008 and the return flight NA092 from GEO to JFK departed GEO on May 19, 2008. For travel arrangements after that date we suggest visiting www.travelspan.com

  3. When did NAA discontinue its scheduled service flights between Baltimore / New York and Accra, Ghana
    The last BWI / JFK to ACC flight NA125 departed JFK on May 18,2008 and the last return flight NA126 from ACC to JFK / BWI departed ACC on May 20, 2008.

  4. When did NAA discontinue its scheduled service flights between Baltimore / New York and Lagos, Nigeria
    The last BWI / JFK to LOS flight NA133 departed JFK on May 17, 2008 and the last return flight NA134 from LOS to JFK / BWI departed LOS on May 18, 2008.

  5. Does NAA have sufficient funds for refunding reservations beyond May 19, 2008?
    Only NAA's scheduled service operations will be discontinued, but NAA will remain in business as an airline, and therefore sufficient funds for refunding reservations for travel beyond May 19, 2008 will be available.

  6. I booked my refundable or non-refundable flights for travel beyond May 19, 2008 on flynaa.com and paid by credit card. How do I get refunded?
    NAA will automatically refund both segments of your reservation to the credit card used for the purchase; it may take up to 10 days to process the refund and will show on your next statement after the 10 day processing period.

  7. I booked my refundable or non-refundable flights for travel beyond May 19, 2008 through a travel agency. How do I get refunded?
    You will need to contact your travel agency for a refund.

  8. I traveled to my destination, but my return flight on NAA will be beyond May 19, 2008. What are my options?
    NAA will refund the unused segment to the original form of payment.

  9. Who should I contact with inquiries?
    For inquiries please contact:
    Customer Care
    Building 141
    Federal Circle
    JFK International Airport
    Jamaica, NY 11430

    Phone: +1 (800) 359.6222